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Creekside Inn - Frequently Asked Questions

 

Q
Does the hotel have electric car charging stations?

A Creekside Inn provides several complimentary charging stations for electric cars. We also offer complimentary car parking and Tesla car shuttle service within a five-mile radius (excluding Shoreline Amphitheatre). The shuttle runs every 30 minutes from 7:00 am to 9:00 p.m. on weekdays and 9:00 am to 5:00 p.m. on weekends.

Q
Is the hotel pet friendly?

A Sorry, no pets are allowed at Creekside Inn (except for service dogs, of course). Bring your pet back a souvenir from nearby pet boutiques like Bow Wow Meow and The Pet Place in Menlo Park.

Q
Does the hotel have handicap accessible rooms?

A Creekside Inn offers ADA accessible guestrooms. ADA-compliant accessibility features at our hotel include visual fire alarms, hearing-impaired kits, and braille signage on elevator landings and stairwells. There are also accessible corridors, public restrooms, meeting rooms, and valet parking.

Q
Is the swimming pool heated?

A Creekside Inn’s outdoor swimming pool is heated. It’s a fantastic place to unwind after a day of sightseeing or business meetings. There’s plenty of greenery around the pool, along with sun loungers, tables, and chairs.

Q
How far is the hotel from Stanford?

A Creekside Inn is 3 miles from the main Stanford Hospital and 2.2 miles from Stanford Stadium. Stanford University is easily accessible and located just north on CA-82, a road often called “El Camino” by local residents. Our complimentary Tesla car shuttle service is a great way to get to campus.

Q
When can I check in to the hotel?

A Check-in time at Creekside Inn is 3:00 p.m. or later, and check-out time is 12:00 p.m. If you are planning to arrive earlier or depart later, please let us know in advance and we’ll do our very best to accommodate your request.

Q
I see you have a shuttle. Can I get picked up at the airport?

A The complimentary Tesla car shuttle service at Creekside Inn does not include trips to or from the airport. It offers transportation within a 5-mile radius, excluding Shoreline Amphitheatre. To reach our hotel from the airport, you can take a taxi, rideshare (like Lyft or Uber), or public transportation.

Q
Does the hotel offer free breakfast?

A Every morning in the lobby of Creekside Inn you’ll find complimentary coffee, tea, and fresh pastries delivered daily from a local Palo Alto bakery. You can also visit our restaurant Cibo, which opens for breakfast at 6:30 a.m. on weekdays at 8:00 a.m. on weekends. Book our American Breakfast Package to enjoy breakfast for two at Cibo each day.

Q
What are some things to do in Palo Alto?

A In Palo Alto, you can explore shops and restaurants at University Avenue and the Stanford Shopping Center. At Stanford University, you’ll find campus tours, college sports, and live performances. Go hiking at the Stanford Dish and visit the Cantor Arts Center & Rodin Sculpture Garden. Learn more on our Things to Do page.

Q
Is the hotel within walking distance to downtown palo alto?

A Not really. Downtown Palo Alto is about 2 miles away from Creekside Inn, which would be a 45-minute walk or a 5-minute drive. We do offer complimentary Tesla car shuttle service every 30 minutes to Downtown Palo Alto and other locations within a 5-mile radius (excluding Shoreline Amphitheatre).