Hotel and Website Accessibility
At Creekside Inn Palo Alto, we are committed to providing an inclusive and comfortable experience for all guests. Our hotel offers accessible guestrooms, corridors, meeting rooms, and parking facilities to ensure everyone enjoys a seamless stay. Whether you're traveling for business or leisure, we strive to make your visit as convenient and enjoyable as possible.
Please feel free to look at the details below to see how we can meet your needs. If you have questions, call us at 650-493-2411 or email us at res@creekside-inn.com.
Hotel Accessibility
- Accessible doorways are available to all public areas.
- Service animals are allowed.
- Alternative text signage (e.g., Braille) is available for all public spaces.
- Accessible self-parking spots are offered.
- An adequate number of accessible parking spaces (8 feet wide for car plus 5-foot access aisle) are available.
- There are van-accessible spaces.
- A total of 9 accessible spaces are available.
- Accessible parking spaces are located closest to the accessible entrance.
- An accessible path of at least 36 inches wide is provided to the check-in desk.
- An accessible path of at least 36 inches wide is available to the guestrooms.
- Accessible paths of at least 36 inches wide are available in all public guest areas.
- An accessible elevator is available.
- The pool has an accessible entrance (ramp, lift).
- The business center is accessible.
- Room 128 AK has a hearing accessible kit available.
- Viewports (peephole) are lowered to 36" from the ground.
- Door security is lowered to 36" from the ground.
- The thermostat is lowered to 36" from the ground.
- Light switches are lowered to 36" from the ground.
- Closet bars and shelves are lowered to 36" from the ground.
- Accessible shelving/closet bars are at a height of 36".
- There is sufficient toe and knee clearance around the desk.
- There is sufficient toe and knee clearance around the sink.
- Sufficient access paths for mobility guests to maneuver (e.g., around beds, chairs, desks) are provided.
- Room AQ has a hearing accessible kit available.
- Viewports (peephole) are lowered to 36" from the ground.
- Door security is lowered to 36" from the ground.
- The thermostat is lowered to 36" from the ground.
- Light switches are lowered to 36" from the ground.
- Closet bars and shelves are lowered to 36" from the ground.
- Shelving/closet bars are at a height of 36".
- There is sufficient toe and knee clearance around the desk.
- There is sufficient toe and knee clearance around the sink.
- Sufficient access paths for mobility guests to maneuver (e.g., around beds, chairs, desks) are provided.
Website Accessibility
Accessibility Statement for Creekside Inn
Date: 2/5/2026 This is an accessibility statement from Creekside InnMeasures to support accessibility
Creekside Inn takes the following measures to ensure accessibility of Creekside Inn:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Creekside Inn is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of Creekside Inn. Please let us know if you encounter accessibility barriers on Creekside Inn:- Phone: 650-493-2411
- Business Address: 3400 El Camino Real, Palo Alto, California 94306
Compatibility with browsers and assistive technology
Creekside Inn is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of Creekside Inn relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of Creekside Inn, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/04/2026; 05/07/2026; 04/04/2026; 03/05/2026; 02/05/2026